Privacy Policy

TOAM CONCRETE Co., Ltd. (hereinafter referred to as 'Company') values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.

Through this Privacy Policy, we will inform you about how your personal information is used and how it is protected.

If we modify this Privacy Policy, we will notify you through the website notice (or individual notice).

This policy will take effect from September 23, 2020.

■ The personal information we collect

We collect the following personal information for consultation and other purposes.

• [Online Inquiry]
  - Collected items : Name, Contact information, Email, Inquiry, etc.

■ The purpose of collecting and using personal information

We use the collected personal information for the following purposes.
Contract fulfillment and inquiry/answer related to service provision

■ The period of retention and use of personal information

Generally, we delete the collected personal information immediately after the purpose of collection and use is achieved. However, if it is necessary to retain the information under the relevant laws and regulations, the Company will retain the member information for a certain period of time as specified in the relevant laws and regulations.

The items to be retained and the basis for retention of payment records

• - Retention period for records related to contracts or order cancellations : 3 years
• - Records related to contracts or order cancellations : 5 years (Electronic Commerce Act)
• - Records related to payment and supply of goods : 5 years (Electronic Commerce Act)
• - Records related to consumer complaints or dispute resolution : 3 years (Electronic Commerce Act)

■ The procedure and method for the disposal of personal information

We delete the collected personal information immediately after the purpose of collection and use is achieved. The procedure and method for disposal are as follows.

• - The procedure for disposal
  Information you entered when you join the membership, etc. is moved to a separate DB after the purpose is achieved (in the case of paper, to a separate document box) and stored for a certain period of time under the internal policy and other related laws and regulations (see retention and use period) and then deleted.
  Information moved to a separate DB is not used for any other purpose other than the purpose specified in the law.
• - The method for disposal
  Personal information stored in electronic form is deleted using a technical method that cannot be reproduced.

■ The provision of personal information

We do not generally provide personal information to external parties. However, in the following cases, we will provide it as an exception.
If the user agrees in advance, or if there is a request from the investigative agency under the law and procedure specified in the law, we will provide it.

■ Hosting and maintenance

We operate by delegating to external specialized companies to perform the service.

• - Delegated target : 3ANYINC &WEBSITE
• - Delegated tasks : Management of websites and systems (hosting / maintenance)

■ The rights and methods of exercise of users and legal representatives

Users can view and modify their personal information at any time, and can request withdrawal. To view and modify their personal information, they can click "Personal Information Change" (or "Member Information Change" etc.) to go through the verification process, and then directly view, correct, or withdraw. Alternatively, they can contact the personal information management responsible person in writing, by phone, or by email, and we will respond promptly. If you request correction of your personal information, we will not use or provide it until the correction is completed. In addition, if you have already provided incorrect personal information to a third party, we will notify the third party immediately of the correction result so that the correction can be made. The Company processes the personal information terminated or deleted by the user's request in accordance with the period of retention and use specified in "The period of retention and use of personal information collected by the Company". In addition, minors under 14 years of age have the right to view and correct their personal information, and to withdraw their consent to collect and use their personal information.

■ The installation, operation and rejection of automatic collection devices for personal information

We operate by using 'cookies' (etc.) that are stored in a very small text file in your computer hard disk and are stored and retrieved periodically to find your information.

We use cookies for the following purposes.

• - The purpose of using cookies
  Analysis of the frequency of access and visit time of members and non-members, identification of the interests and areas of interest of users, tracking of personal preferences, identification of the degree of participation in various events, and identification of the number of visits through various means such as target marketing and personalized service. You have the right to choose whether to install cookies.
• - The method of setting cookies
  You can allow all cookies, check each time a cookie is stored, or refuse to store all cookies by setting the option in the web browser you are using.
• - The method of setting cookies
  Example (Internet Explorer): Tools > Internet Options > Personal Information However, if you refuse to install cookies, you may experience difficulties in providing services.

■ The complaint service for personal information

We have designated the relevant departments and the personal information management responsible person as follows in order to protect the personal information of our customers and to handle complaints related to personal information.

• Customer Service Department

  Department Name : Management Team
  Phone : +82-31-883-6633 / 6638

• Personal Information Management Responsible Person

  Name : Kim E-suk
  Phone : +82-31-883-6633 / 6638

You can report to the personal information management responsible person or the relevant department if you have any complaints related to personal information arising from the use of our services.
We will respond promptly and provide a sufficient answer to your reported matters.

If you need to report or consult about other personal information violations, please contact the following institutions.

• Personal Dispute Mediation Commission : 1833-6972 (www.kopico.go.kr)
• Personal Information Violation Reporting Center : 118, (privacy.kisa.or.kr)
• Supreme Prosecutors' Office Cyber Crime Investigation Division : 1301, cid@spo.go.kr (www.spo.go.kr)
• Police Cyber Security Bureau : 182, (cyberbureau.police.go.kr)